addd7 Responsible Gaming — Your safety is our priority
Enjoy gaming within your limits. addd7 gives you deposit limits, self-exclusion and 24/7 support — for a safe and enjoyable experience.
Why is responsible gaming important?
Online gaming is primarily a form of entertainment. addd7 believes every player can enjoy gaming with fun, safely and within limits. But sometimes gaming can become a problem if it goes out of control. That is why we always stand by our users and provide various tools and support for their protection.
The addd7 platform is built entirely for entertainment. Playing here should not have a negative impact on your daily life, family or financial situation. We want you to always stay in control and keep gaming as an enjoyable part of life, not a burden.
Important notice: All gaming services at addd7 are available only to individuals aged 21 or older. Participation by minors is strictly prohibited. We follow an age verification process and are committed to protecting minors.
Your protection tools
addd7 gives you effective tools to keep your gaming experience safe and in control.
Deposit Limits
You can set how much you want to deposit per day, per week or per month. Setting this limit reduces the risk of overspending and allows you to play within your budget.
Time-Out Break
If you feel you need a break, you can temporarily suspend your account for a set period — from one day to several weeks. During this time you will not be able to log in or play.
Self-Exclusion
If you feel gaming is becoming a problem for you, choose a long-term self-exclusion. Your account will be closed for a set period or permanently.
Age Verification (21+)
addd7 ensures that only individuals aged 21 or older can use the platform. An age verification process is followed at the time of registration.
Time Tracking
Track how long you are gaming. Monitor yourself to avoid spending too much time and take breaks when needed. Build healthy gaming habits.
24/7 Support
Our support team is always ready for any concerns or questions. Contact us via live chat or email — in Bengali or English — at [email protected].
Signs of problematic gaming
When gaming goes beyond entertainment, certain signs appear. If you or someone you know shows any of the following, be alert and contact addd7 support.
- Repeatedly returning to gaming to chase losses and trying to win back money already lost.
- Pulling away from family, friends or work because of gaming.
- Spending beyond your means or borrowing money to play.
- Feeling anxious, restless or irritable when unable to play.
- Repeatedly trying to stop or limit gaming but failing.
- Lying about gaming or hiding it from family.
- Using gaming to escape stress, loneliness or depression.
If any of these signs feel familiar, get help right away. The addd7 support team is available around the clock at [email protected] or via live chat.
How to use the tools
How to set a deposit limit
After logging in to your addd7 account, go to account settings. There you will find the option to set a deposit limit under 'Responsible Gaming'. Daily, weekly or monthly limits can be changed at any time — however, reducing a limit takes effect immediately, while increasing one takes effect after a short delay.
How to take a time-out
If you feel you need some rest, choose a time-out from your account settings. You can set a break from 24 hours up to several weeks. During this time your account will be completely inactive.
Self-exclusion process
For self-exclusion, contact addd7 support directly — via live chat or email at [email protected]. Our team will speak with you and take the right steps. Once self-exclusion is activated, it cannot be lifted before the set period ends.
Age verification process
Age verification is mandatory when opening an account at addd7. No one under 21 may open an account or play. Parents can use parental control software on devices accessible to their children.
Build healthy gaming habits
To have a healthy and enjoyable gaming experience at addd7, a few simple rules are worth following. These habits will keep you safe and satisfied over the long term.
Set a budget before you start playing and stick to that limit.
Think of gaming as entertainment, not a source of income.
Decide on a time limit for each session in advance and follow it.
Avoid gaming when drinking or feeling low.
Do not place bigger bets to try to recover losses.
Spend time with family and friends and focus on other hobbies.
Need help? We're here
The addd7 support team is by your side at all times. If you have any concerns, questions or need assistance regarding gaming, feel free to reach out — we are ready to help in Bengali and English.
Live Chat Support
Talk to us directly via live chat on the addd7 platform. Support is available 24 hours a day, 7 days a week. We will help with any responsible gaming matter.
Email Support
For self-exclusion, account closure or any other assistance, email us at: [email protected] — our team will respond as quickly as possible.
Remember — asking for help is a sign of courage, not weakness. addd7 is always committed to your well-being.
Responsible gaming FAQ
Play safe, play with joy
Enjoy gaming responsibly at addd7. Use our tools and contact us for any help you need.
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